ASAWA Japan The World Largest Used Car Exporter, Since 1993

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Reservation & Purchase

Frequently Asked Questions

Your Guide to Reservations and Purchases at Asawa Japan.

1. Select a Vehicle: Begin by exploring our extensive stock list at Asawa Koueki. Browse through our collection and choose a vehicle that meets your needs and preferences. https://asawajapan.com

2. Request an Invoice: After selecting your vehicle, send us an inquiry with your complete consignee information, including your full name, address, and telephone number. We'll then provide you with a detailed invoice. This invoice will include all the necessary details related to payment such as purchase conditions, the payment destination bank account, deadlines, and payment methods.

3. Complete Payment:Once you receive the invoice, bring it to your preferred bank and make the payment as indicated. It's important to share a copy of the Telegraphic Transfer (T/T) within 48 hours of the invoice issuance. This step is crucial to secure your purchase and reserve the vehicle for you. .

4. Receive Confirmation:After your payment is processed, you'll receive a purchase confirmation from Asawa Koueki. We'll provide you with all the necessary shipping details and other relevant information regarding your purchase.

5. Finalize the Process: Once your vehicle arrives at your port, the final step is to receive your car. Keep in mind that the timeframe to receive your car depends on the payment completion date and your final destination. Additionally, you'll need to pay clearing customs fees to your local clearing agent and any applicable duties and taxes to your government. The amount of these fees depends on the specific model, year, engine size, and dimensions of the car.

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Your selected vehicle is reserved as long as you meet the specified payment deadlines from the invoice issue date.

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A purchase contract with Asawa Japan is established when a customer completes the payment as per the provided invoice. This happens after you've selected your vehicle, received and reviewed your invoice, and then made the payment as outlined. Once the payment is received and confirmed by Asawa Japan, the purchase contract becomes official, securing your purchase and initiating the process for shipping and delivery of the vehicle. This ensures a clear and formal agreement between you (the buyer) and Asawa Japan, providing a structured and secure transaction.

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You and the seller are parties in the contract, with Asawa Koueki facilitating a fair and safe transaction.

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Cancellation rules depend on the transaction stage, from free cancellation before payment to specific charges after payment confirmation and shipment scheduling.

Cancellation terms vary by transaction stage:

1. Cancel anytime before payment without cost.

2. After payment, a cancellation fee applies.

3. No cancellation or refund after the shipping schedule is shared.

4. Cancellation due to failure to provide required information within 30 days post-payment confirmation incurs charges.

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Yes, you can request a specific car even if it's not listed on Asawa Koueki's website. The process involves: • Sending an inquiry with necessary details.
• Asawa Koueki will then provide the purchase price of the requested car and issue an invoice upon your agreement.
• You should make a payment following the invoice's terms and conditions.
• After payment confirmation, Asawa Koueki will arrange and ship the car to your designated destination.

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Asawa generally does not provide additional pictures to keep product prices low. However, if the available pictures are insufficient or of poor quality, you may request additional images. Note that this is subject to operational feasibility as products are located across Japan, and taking extra pictures can significantly increase operational costs.

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While not guaranteed, if a spare key is available for a car, Asawa Koueki will provide it. There's also an option to request an additional spare key, which may incur extra charges.

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Asawa Koueki does not offer services to alter the odometer readings of cars. This practice is in line with maintaining the integrity and authenticity of their vehicles.

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Asawa has decided not to provide installation services for additional options on cars listed on their website. This decision is based on the high cost of such installations in Japan compared to other countries. However, they are open to consultations if you want a car with pre-installed options.

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If your nearest port is not in Asawa’s common port list, they advise selecting the closest available port to your location or any port. You can also contact them for guidance in such cases.

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ASAWA KOUEKI CO. LTD

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